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Rolyn's blog serves as a platform to inform and educate our audience on a wide variety of topics related to the restoration and reconstruction industry.

Trade Associations – Unite and Conquer!

Jenny Andrawis - Wednesday, October 19, 2016

Anyone who runs a successful business understands how important it is to be a part of trade associations. As a leading restoration company, we are members of many trade associations, such as IICRC (Institute of Inspection Cleaning and Restoration Certification), IAQA (Indoor Air Quality Association), and RIA (Restoration Industry Association) Read More >

Relationship Selling - a Combination of Empathy and Problem Solving

Blogger of the Week - Wednesday, October 05, 2016

Creating and delivering value to your prospects and customers is what relationship selling is about. It requires mutual trust between the parties – the purchaser believing that the salesperson is telling the truth and proposing a service of genuine value to the buyer; the salesperson believing that the purchaser will ultimately reward him for his honesty, diligence, and work on the purchaser’s behalf.
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Understanding a Water Damage Loss

Blogger of the Week - Wednesday, September 21, 2016

Water losses from weather and non-weather related events account for approximately 30% of all homeowner claims, representing the highest percentage of any claim category. When a water loss occurs, the first step is to identify the source of the water and eliminate it. The next step is to have a qualified contractor, such as Rolyn, quickly evaluate the loss and respond accordingly. Water losses are evaluated based on two separate criteria: categories and classes. Read More >

Disasters Happen – It's Not a Matter of If but When

Blogger of the Week - Wednesday, September 07, 2016

Are you and your facility disaster ready? As reported by the American Red Cross, as many as 40 percent of small businesses never reopen following a major natural disaster, such as a flood, tornado or earthquake. A majority of those businesses had no disaster plans or back-up systems in place. Aristotle said it best, “We are what we repeatedly do. Excellence, therefore, is not an act but a habit.” The same is true for disaster preparedness and emergency management. As a facility manager, continuous examination of potential building risks and exposures is necessary and should become a habit in your daily work practices. Read More >

React, Recognize, and Reassure: Coping With a Property Loss

Blogger of the Week - Tuesday, August 09, 2016

When a property catches fire or suffers any type of devastating loss, it can be life shattering. As stated by the National Child Traumatic Stress Network, losing one's home or property can lead to depression and elevated levels of distress, including post-traumatic stress disorder (PTSD).¹ As an account manager and brand ambassador I often communicate with clients who are in a state of shock. One of the first things I ask is, “Are you okay?” Understanding the emotional state will help me decipher how to best communicate with the client. After gaining this information, I like to implement the three R’s: react, recognize, and reassureRead More >

Rolyn Healthcare Setting the Industry Standard

Blogger of the Week - Wednesday, July 27, 2016

Upon joining the Rolyn team, employees undergo extensive training in HIPAA and OSHA regulations, ILSM, and ICRA standards, ensuring all aspects of a remediation project are in compliance with health and safety laws. Understanding the nuances of healthcare environments – for example, the positive pressurization of operating rooms versus the negative pressure in isolation rooms – is important information to know when determining project parameters. Read More >

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Rolyn's blog serves as a platform to inform and educate our audience on a wide variety of topics related to the restoration and reconstruction industry.

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