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Rolyn's blog serves as a platform to inform and educate our audience on a wide variety of topics related to the restoration and reconstruction industry.

Disasters Happen – It's Not a Matter of If but When

Blogger of the Week - Wednesday, September 07, 2016

Are you and your facility disaster ready? As reported by the American Red Cross, as many as 40 percent of small businesses never reopen following a major natural disaster, such as a flood, tornado or earthquake. A majority of those businesses had no disaster plans or back-up systems in place. Aristotle said it best, “We are what we repeatedly do. Excellence, therefore, is not an act but a habit.” The same is true for disaster preparedness and emergency management. As a facility manager, continuous examination of potential building risks and exposures is necessary and should become a habit in your daily work practices. Read More >

React, Recognize, and Reassure: Coping With a Property Loss

Blogger of the Week - Tuesday, August 09, 2016

When a property catches fire or suffers any type of devastating loss, it can be life shattering. As stated by the National Child Traumatic Stress Network, losing one's home or property can lead to depression and elevated levels of distress, including post-traumatic stress disorder (PTSD).¹ As an account manager and brand ambassador I often communicate with clients who are in a state of shock. One of the first things I ask is, “Are you okay?” Understanding the emotional state will help me decipher how to best communicate with the client. After gaining this information, I like to implement the three R’s: react, recognize, and reassureRead More >

Have A Safe And Happy Holiday!

Blogger of the Week - Tuesday, December 15, 2015

The holiday season is a fun and exciting time full of decorating, gift buying, hosting, and partying. Not be to a Scrooge, but, do you ever think the increased safety risks? With more vehicles on the road, increased alcohol consumption, adverse winter weather conditions, and fire hazards (electrical cords, holiday trees, decorations and cooking).  Read More >

Contents Restoration - It's Personal

Blogger of the Week - Wednesday, April 29, 2015

I sat down and spoke with our very own Content Restoration Manager, Edwin Mwangi to learn more about our Content Restoration Division. Edwin has over 10 years of experience supervising the restoration of properties damaged by fire, smoke, and water. He is extremely detail-oriented, an adept problem solver, and has extensive customer service skills. Read More >


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Rolyn's blog serves as a platform to inform and educate our audience on a wide variety of topics related to the restoration and reconstruction industry.

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