| Rolyn Disaster Recovery/Restoration |

Case Study: Community College in Leased Commercial Space

Location: Hyattsville, MD

Loss: Flooding

On September 24, 2010, Rolyn received a phone call from a well known national Commercial Real Estate Services Firm. One of their properties in the DC Metro area was experiencing a flood due to a sprinkler line break affecting two of their tenants, the Department for Social Services on the first floor and, above them, an extension center for a community college serving approximately 1,500 credit and continuing education students each semester. Upon arrival, water was continuing to flow from the ruptured line. Rolyn immediately began assessing the damage alongside the building and maintenance engineers.

It was soon determined that the line break occurred on the second floor of the multi-story building, damaging 15,000 ft², leaving all classrooms, the computer lab and offices under two inches of water. In addition, 12,000 ft² of the first floor was also flooded.

The Rolyn team of technicians placed furniture blocks under all furniture and proceeded to cover everything with 6mm poly. Technicians then extracted the water with trailer mounted and portable extraction units. Next, Rolyn began an extensive moisture survey and mapping of the facility. Technicians strategically placed HEPA air scrubbers, large dehumidifying equipment as well as air movers throughout the building.

Once Rolyn received clearance from the insurance adjuster, crews began working in 12-hour shifts to restore the facility with a fast-track restoration plan. The first priority was the community college space on the second floor as the fall semester began on August 30^th and classes were in progress. Rolyn worked with the college staff to determine an exact date of completion so the college could notify staff and students, preventing the cancellation of classes for the semester and losing the associated revenue.

Demolition began on the second floor and transitioned to the first floor with the removal of carpeting as well as all cove base, insulation and ceiling tiles. After cutting and removing the affected drywall, crews methodically cleaned and disinfected walls and cavities. Throughout the project, technicians performed regular moisture monitoring surveys to check the progress of the drying process.

After successfully drying all areas to industry standards, Rolyn technicians began installing building materials including insulation and drywall in the affected areas. Regular cleaning of all areas occurred to remove evidence of dust and debris. Following cleaning and priming, painting began as well as the replacement of carpet and furniture. The final step was to give a final clean and mop of the entire building.

Rolyn was able to successfully remediate and restore the property in only nine days. This enabled the college to cancel classes for just four days, instead of having to cancel classes for the entire semester, allowing students at this satellite campus to continue their studies and the college to retain the revenue that would have been lost.